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RETURN & REFUND POLICY
WE OFFER 30 DAYS MONEY BACK GUARANTEE
RETURN & REFUND POLICY
Something didn’t work out for you? You don’t have to worry at all as we provide you with easy exchange or refund. Just choose one of the options below in the list and follow the simple “Return Steps”.
In case you receive an item which is damaged, kindly provide photographs depicting the damage via email and we will respond with the course of action that you need to adopt in order to get a replacement. You can reach us hello@lexther.com
In case you receive an item which you did not order, contact us via email at hello@lexther.com with your order number and we will help you accordingly. Please attach a photograph in the email along with the problem so that we can immediately exchange the product. Once we receive the item in unused condition, we will immediately dispatch the new item.
Kindly provide us with a photograph of the received product along with the reasons for dissatisfaction within 7 days of receiving the product. Email us at hello@lexther.com and our rep from customer service will get in touch with you.
SPECIAL INSTRUCTIONS!
If you wish to return the merchandise, you will
have 5 days from the day you receive our email which informs you about the
return address, where you have to ship back the product. If the item is not
shipped within 5 days of receiving the email, the company will not be
responsible and you will not be entitled to receive a refund even if the item
reaches our warehouse.
REMEMBER! Do not ship the item back before the
request is approved from us and received return address information by email.
WE WILL NOT ACCEPT RETURN REQUEST FOR PRODUCTS
THAT HAVE NOT BEEN PURCHASED DIRECTLY FROM OUR WEBSITE.